This policy applies to all products and services offered by Invincible, Corp. (“Invincible,” “we,” “us,” “our,” and our subsidiaries or affiliates).
Last updated: September 26, 2019.
This policy does not apply to websites or services or practices of companies that Invincible doesn’t own or control, such as third-party services you might access through links or other features (e.g., social media buttons or YouTube videos) on the Service. These other services have their own privacy policies, and we encourage you to review them before providing them with personal information.
Invincible is a school communication platform that helps school health staff provide care to students with health issues and engage parents. At school, staff use Invincible to train on health issues and to document care. Outside the school, staff use Invincible to engage families in the care delivery process.
Your participation and use of the Service is governed by our Terms of Service (“Terms”).
Invincible is a school communication platform that brings school staff, students, and parents together.
We collect two types of information about you: (1) information that you voluntarily provide us by using the Service (described below under “Information you provide to us”) and (2) information collected automatically as result of your use of the Service (described below under “Information collected automatically”). We may also receive information about you from third-party sources (as described below under “Information Received from Third-Party Sources”). The types and amounts of information collected will vary depending on whether the user is a teacher, school leader, parent or student and how they use Invincible.
Invincible asks for some limited information directly from school staff and parents (such as account information), and also collects some information automatically (such as crash reports when errors occur) in order to provide you with the best possible Invincible experience.
We ask for and collect the following personal information about you when you use the Service. This information is necessary for the adequate performance of the contract between you and us, for our legitimate interest in being able to provide and improve the Service, and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.
There are currently two categories of users on our Service: school staff and parents. Additionally, as a non-logged in visitor to the Invincible Website, you may provide personal information to us as set forth below. We collect and store the following types of information from each type of user:
As a parent, you can also message with your child’s health staff.
When you send us a message using the "Contact Us" page or via email, the email addresses and phone numbers collected are not further used to market to the individual beyond providing the services requested or responding to the requests.
We ask you for different types of information based on who you are (i.e., school staff, parent, and student) and which Invincible features you use (e.g., sending a message between a school staff and a parent). You may also choose to provide us with certain personal information as a general Invincible Website visitor.
The technologies and information we automatically collect include:
This information helps us make decisions about what we should work on next - for example, by showing which features are most (or least!) popular and to send notifications to a device (such as push notifications if the user opted in) to encourage the user to finish an activity or start the next activity.
First and foremost, you should know that Invincible does not sell or rent any of your, or your child’s, personal information to any third-party for any purpose - including for advertising or marketing purposes. Third-party advertising is not permitted on areas where users are required to log in to Invincible and personal information collected from students is never used for behaviorally-targeted advertising to students (by us or third-parties). We use the information we collect from you to provide you with the best Invincible experience. More specifically, this information collected from non-students is used to:
We process this information given our legitimate interest in improving the Service and the Invincible Website and our users’ experience with it, in protecting the Service and the Invincible Website, where necessary for the adequate performance of the contract with you, and to comply with applicable laws.
Additionally, we will process your personal information for the purposes listed in this section related to marketing given our legitimate interests in undertaking marketing activities to offer you products and services that may be of your interest. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or changing your notification settings within your Invincible account.
Invincible doesn’t sell or rent your information to third-parties, we don’t permit third-party advertising on Invincible, and personal information collected from students is never used for behaviorally-targeted advertising to students. We use your information to provide and personalize the Service and the Invincible Website to you, optimize and improve our Service and the Invincible Website, communicate with you about our Service and the Invincible Website, and for security and safety reasons. We may also use the information provided by parents and teachers to provide parents and teachers information about events, announcements, offers, promotions, products, including third-party products, and services we think will be of interest to you.
Invincible doesn’t sell or rent your personal information to any third-parties. We believe your information is yours, and you should own it - we think that’s the right way to operate. We share some information with service providers who help us provide you with the Service and the Invincible Website – like companies that help us send emails, for example, or if we have to to comply with the law. Additionally, you may choose to share information with other users of the Service or to third-parties that are integrated on our Service or the Invincible Website.
And, if Invincible is ever acquired or goes out of business, our commitments don’t change: we still won’t sell or rent your personal information to anyone. Your personal information will continue to be protected by this policy, and any company that acquires Invincible will have to abide by this policy, unless you give consent to a new policy.
The security of your personal information is important to us. We work hard to protect our community, and we maintain administrative, technical and physical safeguards designed to protect against unauthorized use, disclosure of or access to personal information. In particular:
Although we make concerted good faith efforts to maintain the security of personal information, and we work hard to ensure the integrity and security of our systems, no practices are 100% immune, and we can’t guarantee the security of information. Outages, attacks, human error, system failure, unauthorized use or other factors may compromise the security of user information at any time. If we learn of a security breach, we will attempt to notify you electronically (subject to any applicable laws and school reporting requirements) so that you can take appropriate protective steps; for example, we may post a notice on our homepage (www.invincibleapp.com) or elsewhere on the Service, and may send email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
The security of your information is important to us, and we take it very seriously. We’re always adding safeguards to ensure the safety and security of Invincible and our community of teachers, school leaders, parents, and students. When you enter information anywhere on the Service or the Invincible Website, we encrypt the transmission of that information using SSL by default.
Invincible aims to provide you with easy access to any personal information we have collected about you and give you easy ways to update it or delete it, unless we have to keep that information for legitimate business purposes (e.g., we need at least an email address for your account if you maintain an account with us) or legal purposes. You have the right to correct inaccurate or incomplete personal information concerning you (and which you cannot update yourself within your Invincible account).
Managing Your Information: If you have registered for an account on Invincible, you may update, correct, or delete some of your profile information or your preferences by contacting us at firstname.lastname@example.org. We will respond to your request within a reasonable timeframe.
Accessing Information: Upon request, Invincible will provide you with information about whether we hold any personal information, and, If you are a user of Invincible, you may request access to all your personal information we have on file by contacting us at email@example.com. In some cases, we won’t be able to guarantee complete access due to legal restrictions - for example, you will not be allowed to access files that contain information about other users or information that is confidential to us.
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort.
You have certain rights to access, update and correct your personal information. You can always access and manage your personal information through your Invincible account, or by contacting us or your child’s school if they created your child’s account.