Invincible’s mission is to give school staff and students the power to create incredible school care. Earning your trust through your privacy and safety is incredibly important to us. This Privacy Policy explains:
This policy applies to all products and services offered by Invincible, Corp. (“Invincible,” “we,” “us,” “our,” and our subsidiaries or affiliates).
Our Privacy Policy is designed to provide transparency into our privacy practices and principles.
Last updated: September 26, 2019.
We will only collect, use, and share your personal information in accordance with this Privacy Policy. This policy applies when you use any of our other products or services that link to this Privacy Policy that Invincible may provide now or in the future (collectively, the “Service”). Additionally, this Privacy Policy applies if you browse the Invincible informational website located at http://www.invincibleapp.com (the “Invincible Website”). In addition, this Privacy Policy also covers Invincible’s treatment of any personal information about our users that our partners or other services might share with us, for example responses to a survey collected through SurveyMonkey.
This policy does not apply to websites or services or practices of companies that Invincible doesn’t own or control, such as third-party services you might access through links or other features (e.g., social media buttons or YouTube videos) on the Service. These other services have their own privacy policies, and we encourage you to review them before providing them with personal information.
Whether you are new here (welcome!), or have been using Invincible for a long time (welcome back!), please do take the time to get to know our privacy practices. We think they’re pretty clear and friendly, but if you have any questions, we’re here to help. You can send us an email at bob@iaminvincible.io. By using the Service, you acknowledge that you accept and agree to this Privacy Policy.
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Protecting your privacy is incredibly important to us. This Privacy Policy is here to help you understand how we treat any personal information that you share with us when you use Invincible. This policy applies to every Invincible product - other companies that Invincible doesn’t own or control will have their own privacy policies, and you should read them, too!
Invincible is a school communication platform that helps school health staff provide care to students with health issues and engage parents. At school, staff use Invincible to train on health issues and to document care. Outside the school, staff use Invincible to engage families in the care delivery process.
Your participation and use of the Service is governed by our Terms of Service (“Terms”).
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Invincible is a school communication platform that brings school staff, students, and parents together.
We collect two types of information about you: (1) information that you voluntarily provide us by using the Service (described below under “Information you provide to us”) and (2) information collected automatically as result of your use of the Service (described below under “Information collected automatically”). We may also receive information about you from third-party sources (as described below under “Information Received from Third-Party Sources”). The types and amounts of information collected will vary depending on whether the user is a teacher, school leader, parent or student and how they use Invincible.
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Invincible asks for some limited information directly from school staff and parents (such as account information), and also collects some information automatically (such as crash reports when errors occur) in order to provide you with the best possible Invincible experience.
We ask for and collect the following personal information about you when you use the Service. This information is necessary for the adequate performance of the contract between you and us, for our legitimate interest in being able to provide and improve the Service, and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.
There are currently two categories of users on our Service: school staff and parents. Additionally, as a non-logged in visitor to the Invincible Website, you may provide personal information to us as set forth below. We collect and store the following types of information from each type of user:
As a parent, you can also message with your child’s health staff.
When you send us a message using the "Contact Us" page or via email, the email addresses and phone numbers collected are not further used to market to the individual beyond providing the services requested or responding to the requests.
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We ask you for different types of information based on who you are (i.e., school staff, parent, and student) and which Invincible features you use (e.g., sending a message between a school staff and a parent). You may also choose to provide us with certain personal information as a general Invincible Website visitor.
When you use the Service, we (or our service providers) may automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the Service. For example, this could include the frequency and duration of your visits to Invincible (similar to TV ratings that indicate how many people watched a particular show). If you use Invincible on different devices, we may link the information we collect from those different devices to help us provide a consistent Service across your different devices. If we do combine any automatically-collected information with personal information, we will treat the combined information as personal information, and it will be protected as per this Privacy Policy.
The technologies and information we automatically collect include:
This information helps us make decisions about what we should work on next - for example, by showing which features are most (or least!) popular and to send notifications to a device (such as push notifications if the user opted in) to encourage the user to finish an activity or start the next activity.
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We collect some information from you automatically (and additionally use cookies and other similar technologies to collect information) so that we know when things go wrong, or to help us understand what parts of Invincible need some improvement. If we need to collect street-level (“precise”) geolocation data from you as a teacher, school leader, or parent, we’ll ask for your explicit, opt-in consent. We never collect precise geolocation data from students.
We may also obtain information, including personal information, from third-party sources to update or supplement the information you provided or we collected automatically. This may include aggregated anonymous information or certain personal information that may be provided to us. If we receive personal information from third-parties, we will handle it in accordance with this Privacy Policy. If we directly combine information we receive from other third-parties with personal information that we collect through the Service, we will treat the combined information as personal information and handle it in accordance with this Privacy Policy. Additionally, we may use any aggregated anonymous information received by third-parties as set forth below under the heading “Aggregated Information and Non-Identifying Information”. Local law may require you authorize the third-party to share your information with us before we can acquire it. We do not control, supervise, or respond to how third parties providing your information process your personal information, and any information request regarding the disclosure of your personal information to us should be directed to such third-parties.
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We may collect some information from third-party sources, such as SurveyMonkey when we send questionnaires to teachers and parents. That information will be handled under this Privacy Policy.
First and foremost, you should know that Invincible does not sell or rent any of your, or your child’s, personal information to any third-party for any purpose - including for advertising or marketing purposes. Third-party advertising is not permitted on areas where users are required to log in to Invincible and personal information collected from students is never used for behaviorally-targeted advertising to students (by us or third-parties). We use the information we collect from you to provide you with the best Invincible experience. More specifically, this information collected from non-students is used to:
We use automatically collected information (described in the "Information collected automatically" section above) to provide and support our Service and the Invincible Website, and for the additional uses described in this section of our Privacy Policy.
We process this information given our legitimate interest in improving the Service and the Invincible Website and our users’ experience with it, in protecting the Service and the Invincible Website, where necessary for the adequate performance of the contract with you, and to comply with applicable laws.
Additionally, we will process your personal information for the purposes listed in this section related to marketing given our legitimate interests in undertaking marketing activities to offer you products and services that may be of your interest. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or changing your notification settings within your Invincible account.
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Invincible doesn’t sell or rent your information to third-parties, we don’t permit third-party advertising on Invincible, and personal information collected from students is never used for behaviorally-targeted advertising to students. We use your information to provide and personalize the Service and the Invincible Website to you, optimize and improve our Service and the Invincible Website, communicate with you about our Service and the Invincible Website, and for security and safety reasons. We may also use the information provided by parents and teachers to provide parents and teachers information about events, announcements, offers, promotions, products, including third-party products, and services we think will be of interest to you.
First and foremost, you should know that Invincible does not sell or rent your (or your child’s) personal information to any third-party for any purpose - including for advertising or marketing purposes. Third-party advertising is not permitted on areas where users are required to log in to Invincible and personal information collected from students is never used for behaviorally-targeted advertising to students (by us or third-parties). Furthermore, we do not share personal information with any third-parties except in the limited circumstances described in this Privacy Policy and as set forth below:
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Invincible doesn’t sell or rent your personal information to any third-parties. We believe your information is yours, and you should own it - we think that’s the right way to operate. We share some information with service providers who help us provide you with the Service and the Invincible Website – like companies that help us send emails, for example, or if we have to to comply with the law. Additionally, you may choose to share information with other users of the Service or to third-parties that are integrated on our Service or the Invincible Website.
And, if Invincible is ever acquired or goes out of business, our commitments don’t change: we still won’t sell or rent your personal information to anyone. Your personal information will continue to be protected by this policy, and any company that acquires Invincible will have to abide by this policy, unless you give consent to a new policy.
The security of your personal information is important to us. We work hard to protect our community, and we maintain administrative, technical and physical safeguards designed to protect against unauthorized use, disclosure of or access to personal information. In particular:
Although we make concerted good faith efforts to maintain the security of personal information, and we work hard to ensure the integrity and security of our systems, no practices are 100% immune, and we can’t guarantee the security of information. Outages, attacks, human error, system failure, unauthorized use or other factors may compromise the security of user information at any time. If we learn of a security breach, we will attempt to notify you electronically (subject to any applicable laws and school reporting requirements) so that you can take appropriate protective steps; for example, we may post a notice on our homepage (www.invincibleapp.com) or elsewhere on the Service, and may send email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
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The security of your information is important to us, and we take it very seriously. We’re always adding safeguards to ensure the safety and security of Invincible and our community of teachers, school leaders, parents, and students. When you enter information anywhere on the Service or the Invincible Website, we encrypt the transmission of that information using SSL by default.
Invincible aims to provide you with easy access to any personal information we have collected about you and give you easy ways to update it or delete it, unless we have to keep that information for legitimate business purposes (e.g., we need at least an email address for your account if you maintain an account with us) or legal purposes. You have the right to correct inaccurate or incomplete personal information concerning you (and which you cannot update yourself within your Invincible account).
Managing Your Information: If you have registered for an account on Invincible, you may update, correct, or delete some of your profile information or your preferences by contacting us at bob@iaminvincible.io. We will respond to your request within a reasonable timeframe.
Accessing Information: Upon request, Invincible will provide you with information about whether we hold any personal information, and, If you are a user of Invincible, you may request access to all your personal information we have on file by contacting us at bob@iaminvincible.io. In some cases, we won’t be able to guarantee complete access due to legal restrictions - for example, you will not be allowed to access files that contain information about other users or information that is confidential to us.
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort.
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You have certain rights to access, update and correct your personal information. You can always access and manage your personal information through your Invincible account, or by contacting us or your child’s school if they created your child’s account.
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
Contact Us If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at bob@iaminvincible.io, 333 West San Carlos Street Riverpark Tower, San Jose, CA 95110.
